Responsible Gambling

At CashPokies, we’re committed to promoting responsible gambling across Australia. Playing online pokies should always be fun and entertaining — never a way to solve financial problems or create stress. We want every player to enjoy a safe, balanced experience while staying fully in control.

To help you gamble responsibly, we recommend you:

Track your time and money spent on gaming sessions.
Only play with money you can afford to lose.
Set personal limits before you start and stick to them.
Seek help if gambling ever begins to impact your work, relationships, or daily life.

If you ever feel at risk, CashPokies provides support tools like deposit limits, cooling-off periods, and self-exclusion options to help you take control. We also encourage players to take our self-assessment quiz to understand their gaming habits better.

Taking a Break

If you need time away from gaming, you can choose one of the following options:

Cooling-Off Period
- Temporarily restricts deposits and promotional access for a set period.
- Withdrawals remain available.
- Your account reactivates automatically after the cooling-off period ends.
Self-Exclusion
- Can be temporary or permanent depending on your needs.
- Your account is disabled immediately after the request.
- During exclusion, deposits and gameplay are restricted.
- Once the period expires, your account will reopen automatically unless otherwise requested.

To request self-exclusion or set limits, please contact our support team via live chat or email us at support@cashpokies.com.

Important Notes on Self-Exclusion

During self-exclusion, you won’t be able to log in or request withdrawals directly. Our support team will assist with any remaining balance requests.
Verification checks may be required before processing withdrawals.
All withdrawal requests remain subject to our standard payout policies and limits.

Our Commitment

CashPokies is dedicated to maintaining a safe, fair, and responsible gaming environment. We partner with trusted organizations to promote player well-being and encourage a mindful approach to gambling.

If you ever feel your gaming is becoming a concern, we recommend seeking support from professional organizations such as Gambling Help Online (Australia), GambleAware, or Gambling Therapy.